Effective Date: September 27, 2025

At SMB, we’re committed to safeguarding your personal and business information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our dashboard, website, and mobile application.

1. Information We Collect

• Personal Information: Name, email, phone number (when you register or contact us).
• Business Information: Sales, inventory, reports, and other records you manage in the dashboard. These remain your property.
• Usage Information: Pages visited, features used, and device details.
• Cookies & Tracking: Non-identifiable data to improve your experience.

2. How We Use Your Information

• Deliver, maintain, and enhance our services.
• Provide insights and analytics for your business data.
• Respond to support requests and inquiries.
• Send updates, alerts, and promotional messages (if opted in).
• Analyze usage trends to improve user experience.

3. Sharing Your Information

We never sell or rent your personal or business data. We may share your data only:

• With trusted service providers who support StoreHive.
• To comply with legal obligations or protect our rights.
• During a merger, acquisition, or business transfer.

4. Data Storage & Security

All data is securely stored on cloud servers located in trusted regions. We use industry-standard security measures, encryption, and regular backups to protect your information. However, no online method is 100% secure.

5. Your Choices & Rights

• Opt out of marketing emails anytime.
• Request access, export, correction, or deletion of your data and business records by contacting us.

6. Third-Party Links

Our services may include links to third-party websites. We’re not responsible for their privacy practices.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy periodically. All changes will be posted here with an updated effective date.